Privacy Policy for Text Messaging Services Last Updated: November 30th 2024
Nexum Insurance Group, LLC. “We,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you opt-in to receive text messages from us.
1. Information We Collect
When you sign up for our text messaging services, we may collect the following information:
• Your phone number
• Your name (if provided)
• Any information you voluntarily provide in your text responses
2. How We Use Your Information
We may use your information to:
• Send policy updates, reminders, and important information related to your insurance coverage
• Notify you of special offers, promotions, or new services
• Respond to your inquiries and provide customer support
3. Data Sharing and Disclosure
SMS consent and phone numbers provided for SMS purposes will not be shared with any third parties or affiliates for marketing purposes. However, we may share your information:
• With service providers who assist in delivering our text messages
• If required by law or to protect our legal rights
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
5. Your Choices •
Opt-Out: You may opt out of receiving text messages at any time by replying “STOP” to any message.
• Help: For assistance, you may reply “HELP” to any message or contact us at (972) 292-9752
6. Children’s Privacy
Our text messaging services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective upon posting the updated policy.
TERMS AND CONDITIONS FOR SMS MESSAGING
Welcome to NEXUM INSURANCE GROUP LLC. These Terms and Conditions govern the use of our SMS messaging services. By opting in to receive text messages from us, you agree to comply with these terms. These messages may include account updates, policy reminders, promotional offers, and customer service notifications.
Acceptance of Terms By signing up for our SMS messaging services through our website or initiating communication via text, you acknowledge and agree to these Terms and Conditions. If you do not agree, please refrain from using our SMS services.
User Responsibilities and Conduct
• You agree to provide accurate contact information and to only opt-in with your own mobile number.
• You will not use our SMS services for any illegal or abusive purposes, including but not limited to spamming or unauthorized messaging.
• Misuse of the service may result in immediate termination of SMS privileges.
Intellectual Property Rights All content, trademarks, and materials shared via SMS messages are the property of NEXUM INSURANCE GROUP LLC and are protected under applicable copyright and intellectual property laws. You may not reproduce, distribute, or use these materials without explicit permission.
Account Information and Security You are responsible for maintaining the confidentiality of your account details. Notify us immediately at 972-292-9752 if you suspect any unauthorized use of your account.
Payment Terms Our SMS service is free, but standard messaging and data rates may apply, depending on your carrier and mobile plan. Check with your carrier for details.
Privacy and Data Collection We collect and use your personal data in accordance with our Privacy Policy. Your information will be used solely for the purpose of providing SMS services, including reminders, updates, and promotional offers.
Consent for SMS Communication
By providing your mobile number and opting in, you consent to receive text messages from [Your Insurance Agency Name] for the following purposes:
- Policy updates and reminders
- Account notifications
- Claims status updates
- Fraud alerts
- Promotional offers
Your Privacy Matters:
The information collected through your consent will be used solely for communication purposes and will not be shared with third parties or affiliates.
Messaging Frequency messaging frequency may vary, depending on their interaction and preferences. Message types include:
• Account notifications
• Policy reminders
• Fraud alerts
• Promotional offers
Opt-In Method Customers can opt-in to receive SMS messages by filling out the form on our website at www.nexuminsurance.net By opting in, you consent to receive SMS communications from NEXUM INSURANCE GROUP LLC.
Opt-Out Method Each SMS message you receive will include an opt-out option. To opt out, reply STOP to any text message. Once you opt out, no further messages will be sent to your number unless you opt back in by re-registering through our website.
Limitation of Liability NEXUM INSURANCE GROUP LLC is not responsible for any delays, errors, or issues in SMS delivery caused by mobile carriers or technical disruptions. Use of our SMS service is at your own risk.
Termination or Suspension of Services We reserve the right to suspend or terminate SMS services to any user who violates these terms or engages in misuse of the service.
Governing Law and Dispute Resolution These Terms and Conditions are governed by the laws of TEXAS. Any disputes will be resolved through mediation or arbitration as determined by NEXUM INSURANCE GROUP LLC
Changes to Terms We may update these Terms and Conditions from time to time. Changes will be posted on our website, and users will be notified of significant updates via email or SMS.
Contact Information For questions or concerns regarding these Terms and Conditions or our SMS services, please contact us at:
• Phone: 972-292-9752
• Email: nexuminsurance32@gmail.com
• Website: www.nexuminsurance.net
• 407 W. Eldorado Pkwy Ste 320. Little Elm, TX 75068 B. Chapa Agency Tax & Insurance Advisor 956-328-9193
Privacy Policy